I had 2 jobs but both jobs use Sequoia PEO for payroll services. That means I only get one W2 form AND Sequoia needs to withhold social security tax up to the 10,918 limit for 2025 for BOTH companies. As a result, they have in aggregate withheld a lot of excess social security.
FreetaxUSA is not reading this situation correctly and has not placed anything in Schedule 3 for crediting me back the excess. FreetaxUSA's recommendation is to go back to the employer because it thinks that I had one employer, but in fact I had two. I have combed the IRS.gov website documentation on this.
In the exceptional case that one PEO handles two jobs for one employee and withholds excess social security, it should be credited back through Part ii, box 11 "Excess social security and tier 1 RRTA tax withheld". IRS instructions explicitly say this is not a case where you go back to the employer or the PEO to resolve. FreetaxUSA is not filling in that box correctly. This is a bug in the software. How can I get this fixed?