Why is it only showing received on the IRS site still?

Hughes1987
Hughes1987 Member Posts: 1 Newcomer
in After you file

I filed on 1/27

Answers

  • Brevetha
    Brevetha Member Posts: 2 Newcomer

    I’m having the same problem, someone please let me know what’s going on

  • kiarab
    kiarab FreeTaxUSA Agent Posts: 263 image
    edited February 20

    Hello Hughes1987 and Brevetha

    Did you claim the Earned Income Credit or Additional Child Tax credit on your tax return?

    If so, due to the PATH act, the IRS cannot begin to process your refund until February 15th and they expect most tax filers who claimed those credits to get their refund at the beginning of March.

    They also say that you should see an updated status on Where's My Refund around February 21st.

    https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/when-to-expect-your-refund-if-you-claimed-the-earned-income-tax-credit-or-additional-child-tax-credit

  • Brevetha
    Brevetha Member Posts: 2 Newcomer

    I didn’t file that but this is helpful anyway, will be on the lookout. Thanks! Btw if it does not update then should I call them? Also I filed back in 2023 and never received my funds, how do I go about that? I’m new to this, sorry

  • TaxMorgan
    TaxMorgan FreeTaxUSA Agent Posts: 104 image
    Hello Brevetha,

    If you are not seeing an update to your account within a week of when you expect it, you can contact the IRS directly. Sometimes it can take longer than expected for the IRS to update.

    If you didn't receive your 2023 refund, then any information about that would need to come from the IRS. You can check the status of your 2023 refund here: https://www.irs.gov/wheres-my-refund
  • Bostonbetty59
    Bostonbetty59 Member Posts: 2 Newcomer

    Processed State taxes in Feb 13 where is it release it plz

  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 901 image
    Hello Bostonbetty59,

    I am sorry, but we do not have any information about your refund on the community. Please contact Customer Support on your account.
  • Bostonbetty59
    Bostonbetty59 Member Posts: 2 Newcomer

    I don't get a federal refund it was 0 just state idk why taking so long

  • kiarab
    kiarab FreeTaxUSA Agent Posts: 263 image
    edited February 25

    Hello Bostonbetty59,

    Once you submit your returns, we do not hear back from the IRS and the states about your refund status. Usually the best thing to do is to check online and you can check the IRS here:
    https://www.irs.gov/wheres-my-refund

    Sometimes it just takes a while. The IRS may be verifying something on your account which requires an actual person, so it takes longer. But the Where's My Refund site should have the latest information about it.

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