The IRS said my irs isn't accepted, as the freetaxusa says it's free

xtina86
xtina86 Member Posts: 1 Newcomer
in General

IRS website said that my IRS has not been received as those they said it was saying it was fired on a week ago. Although The freetaxusa is ensures my my IRS has been filled. The the IRS sure says it was a few but hasn't told me nothing even told my says im not been fueled according to the IRS .

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  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 834 image
    edited February 27

    Hi,

    This is actually pretty common and doesn't necessarily mean there's a problem with your return.

    Here's what's likely happening: FreeTaxUSA transmits your return to the IRS electronically, but it can take 24-72 hours (sometimes longer during peak filing season) for the IRS's "Where's My Refund?" tool to update and show your return as received. If you filed about a week ago, it's possible the IRS tool just hasn't updated yet, or your return may still be processing.

    Here's what I'd recommend:

    1. Log into your FreeTaxUSA account and go to Final Steps > Check Status / Print Tax Return. This will show whether your return was accepted or rejected by the IRS.

    2. If it shows "Accepted," your return was received by the IRS. Give the IRS tool a little more time to update at https://www.irs.gov/refunds

    3. If it shows "Rejected," there's an issue that needs to be corrected and re-filed. Let us know and we can help you with that.

    If you'd like us to look into your specific account, please log in and contact us through the Support Center so we can access your account details directly.

    Then use the IRS website, "Where’s my refund?" https://www.irs.gov/refunds

    You’ll need this information from your tax return:

    1. Exact refund amount
    2. Social Security number or ITIN
    3. Filing status (married, single, etc.)
    4. Tax year

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