Card Keeps Declining

BrettLogan
BrettLogan Member Posts: 1 Newcomer
in Filing my taxes

My card Keeps declining every time I enter my info. My Card works and I see others are having the same issue

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Comments

  • kiarab
    kiarab FreeTaxUSA Agent Posts: 262 image
    Hello BrettLogan,

    I'm sorry to hear that. This problem is best resolved by contacting customer support as they can review your account and get a better idea of what is happening. I'd recommend you contact them as soon as possible to resolve this declining issue.
  • SupremeWilson
    SupremeWilson Member Posts: 1 Newcomer

    I have the same problem

  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 901 image

    Hi SupremeWilson,

    Sorry to hear that. Same advice: We cannot see your account in the community and recommend you contact Customer Support in your tax account as soon as possible to resolve this declining issue.

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