I filed w FreeTax last year but was not allowed to E-file for form 8990

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I filed w FreeTax last year but was not allowed to E-file .I had to mail it in .This was a big problem .I had Some K-1's and FreeTax instructions on how to fill it out were either incomplete or hard to follow . Than saying I had " Excess Business Interest ".I needed to add form 8990 .That was an unbelievable complicated document .Which FT USA did not support . I had an accountant look at FreeTax instructions and told me That form 8990 was not needed .As the Business Interest I had was minuscule and that form was meant for large Business Interest that was more actual Owners of a Corporation /Companies . Questions 1) Do you think FTUSA will be more informative on the K-1's 2) If have to file 8990 will FTUSA help or support even if we have to pay extra for instructions .Thk You AA

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  • rachels
    rachels FreeTaxUSA Agent
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    Hi sweetang,

    We do not have a way to override that alert in your account. If you enter any amounts in your Schedule K-1 (even if it is a very small amount) that would trigger the need to file Form 8990, you will not be able to e-file using our software. You would instead need to mail your return. This would be triggered on a Partnership Schedule K-1 with an entry in Box 13 with code K.

    Our developers are still working on our 2023 software at this time, so I am unsure whether or not Form 8990 will be supported next year. You can check our supported forms page in January to see if Form 8990 is listed as a form we file:

    https://www.freetaxusa.com/forms-federal

  • rachels
    rachels FreeTaxUSA Agent
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    Hi sweetang,

    You're very welcome! Most FreeTaxUSA customers are able to e-file with Schedule K-1s. It is just those rare circumstances (like with the alert to file Form 8990) that prevent e-filing with a K-1.

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  • rachels
    rachels FreeTaxUSA Agent
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    Hello sweetang,

    I am sorry that you had a frustrating experience with this last year. K-1's can be tricky. Our software supports most K-1 income, but there are certain situations where you need to prepare a separate form to send with your mailed tax return (like your 8990).

    1. Customer Support is happy to help you with K-1 questions you have in your account, though if our software does not support a specific form, they will not be able to provide specific assistance for an unsupported form.
    2. We do have the Pro Support option available if you need tax advice, though our Pro agents can only assist you with forms that our software supports. You would still need to prepare Form 8990 independently.

  • sweetang
    sweetang Member Newcomer
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    Hi Rachels ,Thank you so much for answering so fast . I think my biggest question was "the CPA's said ,(At least two ) that I did Not need the 8990 . . So if FreeTaxUSA did not block or force me to mail my Taxes by giving "Correct Info not mentioning 8990 " I could have E-Filed ? Its a very complicated Form (instructions )even though it was only 3 pages to fill in . Being ..If true … my Taxes were excepted by IRS ..I did not have to use 8990 .IS there a way to E-File with FTUSA by using a override or asking a agent (once using Pro) to somehow over ride or by pass that command "Must Mail In " if further investigation reveals' that "8990" is really not needed ? And are you saying that Next Year 2023 FTUSA will still not support "8990" . Thank you so much AA

  • sweetang
    sweetang Member Newcomer
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    Hi Rachels , Its really nice of you to answer my questions so fast . I will follow your instructions and look back in Jan 2024 for the 8990 . FYI : 1 or 2 years at least I was able to e-file with K-1's , but there was no notice to use a 8990 .All the best and thanks again , you've been really helpful .

    My family & I are sure to be loyal filers for a long time here at FTUSA AA

  • Star66
    Star66 Member Level 2
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    Hello, I just filed my taxes today 4/8/24 and I have to go through the pain of mailing my return. This is a real hassle for a measly amount of Excess Business Interest reported on K-1, Box 13, Code K. I spent more time to figure out how the heck to complete Form 8990 than the worth of the EBI. Obviously, I do not need to complete an 8990; but I am going to send it in to the IRS anyway. Free Tax should have at least clued me as to why I had to fill it out. It would have saved me some headache. I have been a customer for a long time and have always loved Free Tax because their software is very user-friendly especially for a tech challenged person like me. Thank you.