Form 1099-R: taxable amount is $0 but gross distribution amount was added to income

Hi,
I have entered my Form 1099-R with Box 1 (Gross Distribution) : $405 and Box 2a (Taxable amount) : $0 and the software added $405 to my taxable income. I think it's not right but I don't know how to correct it. Thank you
Answers
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What kind of plan was the distribution taken from? Why is the distribution not taxable? What code is in Box 7 of the 1099R, and did you enter it correctly? Is the "taxable amount not determined" box checked?
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Distribution code (Box 7) is W
Box 2b Taxable amount not determined has only ( )
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If you put a W in the box 7 field, you should be able to make the 2a field a zero. Is it not allowing you to do this?
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yes I did put a zero in 2a, but I saw the $405 in the AGI
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Hi Laurence,
Double check to make sure you have entered all boxes correctly on your form into the software program. Uncommon boxes that are easily missed include 8 - 12.
By including $0 in box 2a your distribution is non-taxable.
You may need to log in to your account and contact Support for additional guidance.
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