Wrong bank account

Khartwick
Khartwick Member Posts: 2 Newcomer
in Credits/Deductions

Error on deposit refund box

Wrong account number on my feder

Answers

  • JMSSGV
    JMSSGV Member Posts: 208

    Please read the section under "What should I do if I entered an incorrect routing number or account number for direct deposit of my refund on this page: https://www.irs.gov/faqs/irs-procedures/refund-inquiries

  • MatthewD
    MatthewD FreeTaxUSA Team Posts: 503

    Hi Khartwick,

    Did you happen to use a Refund Transfer to pay for your order? When you select to pay our fee with your federal or state refund, you set up a temporary bank account with Civista Bank, a division of the Santa Barbara's TPG group. This bank account information is printed on your federal and state return and e-filed to the IRS and your state along with your direct deposit information. The IRS and your state will deposit your refund into the temporary bank account, our fees will be extracted, and the remainder will be deposited into the direct deposit account you provided.

    You can check the status of your refund once it has been sent to TPG here: https://taxpayer.sbtpg.com/login

    To view the personal bank account information, you entered to receive your direct deposit, please go to Final Steps > Check Status/Print Return. Then click the "How will I get my federal refund?" line and then click the box to "Show Bank Account Information."

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