Why do I enter my FreeTaxUSA username and password to get into Freetaxusa community?

FTUSA_Community_12
FTUSA_Community_12 Member Posts: 8 Newcomer
in General

FreetaxUSA prompted me to create a separate username and password to post on this community forum but in order to login I have to use my other username and password I created for filling out a tax return.

What good is having the other name and password and how did the two accounts get linked?

Comments

  • KeriC
    KeriC FreeTaxUSA Agent Posts: 186

    Starting on February 24th, 2025 we changed the Community login process to be the same username and password as your FreeTaxUSA account. I can understand the confusion for all of our existing Community members but we are hoping that it creates a simpler process going forward. 

     If you were using the same email address for both your FreeTaxUSA Community account and your FreeTaxUSA filing account, they were automatically linked, and you’re able to access your FreeTaxUSA Community account seamlessly using your FreeTaxUSA login information.

  • FTUSA_Community_12
    FTUSA_Community_12 Member Posts: 8 Newcomer
    edited March 11

    Does this mean the Password for Community is no longer used for anything?

    Thank you

  • KeriC
    KeriC FreeTaxUSA Agent Posts: 186

    Correct; the Community username and password are no longer used for anything.

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