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Question

Is there a number available I can speak to someone directly? I filed my 2023 taxes and set up a payment plan with the IRS, which I've already paid off. However the IRS has no record of me filing my 2023 taxes even though I have a payment receipt from freetaxusa and was able to set up a payment plan though someone at the IRS. I just want to double check on Freetaxusa's end. Any advice is greatly appreciated!

RyanV · Answer

Hi Fabiola,

Thank you for joining the community and for using FreeTaxUSA. Please log into your FreeTaxUSA Account and select support in the upper right hand corner of the screen. You can then send our Customer Support team a message. They will be able to better assist with specific account related questions.