I spent about 2 hours and completed my 2025 taxes. When I got to the checkout process, it told me I needed to pay $23.98 (I added State and audit protection) before I could continue getting my return.
After paying, it said in order to get my tax refund, I needed to fill out 2021-2023 returns.
Upon clicking the button to upload my actual prior year PDFs, it's requiring me to manually input LITERALLY everything for each year (W2, 1099, Misc Income, Donations, Expenses, etc) before I can move to the next section.
This CANNOT be their "easy, 1-click upload" feature, right? I'm not required to do my taxes for the last 3 years all over again for this site, right?
And now that I'm half-way through filling out 2023, there's no way for me to get back to 2025. It's saying I owe $17,119 in federal taxes when in 2025 it said I'd be getting money back.