How Can I Bypass Alert Re: "Tips on W-2 Customarily Received"

Question

Greetings!

I have been trying to submit my 2025 tax return, but I keep receiving an “alert” that looks like this:

Tips on W-2 Customarily Received

Please go back to the Your Wages (Form W-2) screen and tell us if any of your tip income came from a job that customarily and regularly receives tips for the following W2s:

[Name of My Employer]

I do not have any tips (only wages), so how can I get this resolved, so I can submit my W-2? It seems the FreeTaxUSA algorithm is misreading my W-2.

Thank you in advance.

toyotadriver · Answer

Have you tried going back to the W2 input page, deleting and re-typing 00's into the tips box, and then pressing save again? Maybe that will help it update.