Trying to print out my return so I can mail them in

Question

trying to file my 2025 return however I’m trying to pay the 15.99 but it is denying me access it is advising me to use a different card. Why come I can’t just print out my return because I can’t e-file I have to mail it in why come I can’t just print them out

MatthewD · Answer

Hi Dez5623,

In situations like this, we recommend that you contact Support directly while signed into your account.  If you have already done that, someone will respond soon.