How do I get a refund for filing?

Alexisss
Alexisss Member Posts: 1 Newcomer
in Filing my taxes

I was trying to use this site to do my taxes and I paid the $16 fee to file but it won't let me file my taxes without my 2024 tax return which I don't have. This is ridiculous as I've verified who I am multiple times. How can I get the money back to use a different site?

Answers

  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 1,007 image
    Hello Alexisss,

    We recommend that you sign into your account and contact Customer Support to request a refund.

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