Can I get some help?

DavidLC
DavidLC Member Posts: 1 Newcomer
edited September 8 in Filing my taxes

I was sent a reminder (From FreeTaxUSA about filing 2025 taxes. I called the phone # provided 844-651-6501. I Did not understand the very short message. I urgently need to talk to someone about this. In April 2025, I put in a request for an extension which was approved. My daughter-in-law did the taxes but she has disappeared. I believe the work is still on file waiting to be submitted. I am 84 with **** cancer and would so much appreciate some assistance.

Answers

  • JLFTUFreeForum
    JLFTUFreeForum Member, Star Posts: 100 image

    I do not believe this is a legit phone number.
    If that number which looks like a Social Security number you should remove it.
    This is an open forum/community.

    Someone can steal your Identification.

    If you have any real questions about that number log in to you tax return account and contact through that site.

    https://www.freetaxusa.com/?utm_source=community&utm_term=Go_to_FreeTaxUSA

  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 1,052 image
    Hi,

    Please contact Customer Support while signed into your account or create a new account to contact Customer Support. On this public forum, we don't have access to your account or status. A customer service representative will be happy to assist you from your account.

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