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Still haven't received federal refund.

Dan_T

It is December, now, and I still haven't received my federal refund from my taxes filed in April. I have received multiple letters which simply say that my return is still under review and that it could take up to 60 days. (It's been 8 months.) When I visit the "where is my return" page of the IRS website, it gives me the same, vague, "we're still reviewing your return" message.

Looking for advice on what might be going on over there and what I can do. Thanks.

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Accepted answers

kiarab

Hello,

The pandemic caused all sorts of problems for the IRS (at one point, they stopped processing papers returns at all for a few months). If a return needs further review, nowadays, it is often taking months for them to finish reviewing and processing the return as they are backlogged.

Right now, there isn't much to do other than wait for them to finish processing your return.

JMSSGV

You should obtain a copy of your IRS transcript (you can do that via an account at irs.gov.) It might show what's causing the holdup. The usual suspects are identity issues, duplicate dependents, very large refunds, credits (child tax credit, earned income credit, etc.) Was there anything unusual about your 2022 tax return?

kbichadd

Look at your tax transcript on irs.gov. Is there a 810 Freeze code?

KeriC

https://community.freetaxusa.com/discussion/comment/1017#Comment_1017

Yes, it at least sounds like there is movement and you will hopefully receive your refund within the next few weeks. The "776 Interest Credited to Your Account" likely means that the IRS will be paying you interest for having your refund money beyond the April 15th filing deadline.

All comments

kiarab

Hello,

Right now, there isn't much to do other than wait for them to finish processing your return.

Dan_T

Eight months? Has anyone else experienced this long of a delay?

JMSSGV

Dan_T

https://community.freetaxusa.com/discussion/comment/885#Comment_885

I'm not sure what constitutes a large refund. It was pretty big and I did have a child tax credit and EIC. But all of those things are consistent with previous years' returns.

kbichadd

Look at your tax transcript on irs.gov. Is there a 810 Freeze code?

Dan_T

https://community.freetaxusa.com/discussion/comment/1007#Comment_1007

After much wrangling, I have finally acquired access to my IRS transcript.

There is no 810 Freeze Code. Interestingly, there is an 846 Refund Issued code future-dated for 12/20/23. (Today is 12/15.) There is also a 571 Resolved Additional Account Action and a 776 Interest Credited to Your Account future dated for 1/1/2024. I guess that's good news but I'll believe it when I see it.

JMSSGV

Once the 846 is there, you're pretty much good to go. And if you selected Direct Deposit, it should show up shortly. At least you're getting some interest (bad news: it's taxable!) and the current interest rate they're paying is pretty good (8%). Were there codes before the 571 to indicate what the problem was?

KeriC

https://community.freetaxusa.com/discussion/comment/1017#Comment_1017

Dan_T

https://community.freetaxusa.com/discussion/comment/1018#Comment_1018

Nope. It just says "Additional Account Action Pending" and "Letter Issued" in May and then nothing until December where it says "Resolved". It might, indeed, have been as simple as a massive backlog but I guess I'll never know.

Dan_T

Thank you to everyone who responded! You were a great help.

Zyrain

Hi. I'm in a similar position. I got two "60 days more" letters, one in May and one in August, but now it's January and still no new letter or refund.

codes are 150 (filed)

806 (w-2 withholding)

570 (Additional Account Action Pending)

971 Notice Issued CP 0005

What would you recommend for next steps?

JohnV

Hello Zyrain,

Have you check your refunds by going to the IRS website, Where's My Refund? https://www.irs.gov/wheres-my-refund

The Notice CP 0005 means that the IRS needs more time to verify your income, income tax withholding, tax credits and/or business income. Please allow up to 60 days before reaching out.

If there is no status report on the IRS Where's My Refund website, and you have been waiting for the refunds since May of last year, then you should contact the IRS phone number from the letters that you have to check what is holding up the releasing of the refunds. Sometimes, it could be just calling in for identity verification. Other times, it could be the IRS is requesting some additional documents.

I would call the IRS by contacting the phone number they provided in one of their letters as my next step after checking the IRS Where's My Refund website.