total black out screen when trying to sing in

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Swieberg
Swieberg Member Posts: 1 Newcomer

Does anyone else have trouble trying to sing in? Every time I click on the sign in button, all I receive is a completely black screen. I have tried going thru my email, google search, typing the link in directly. Does anyone have any ideas, answers, or help?

Thank you

SRW😕

Answers

  • rachels
    rachels FreeTaxUSA Agent Posts: 50
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    Hi Swieberg,

    Have you tried clearing the cache and cookies in your browser? Another option would be to try a different browser (ex/ Chrome, Edge, Firefox).