Login Error Messasge

OryGunMyst
OryGunMyst Member Posts: 2 Level 2
in General

I just tried to login a few minutes ago to start my taxes and got the following error message. I've been using this site for the past several years with no issue, really frustrated that this is happening now.

This page isn’t working right now

www.freetaxusa.com didn’t send any data.

ERR_EMPTY_RESPONSE

Comments

  • RyanZ
    RyanZ FreeTaxUSA Agent Posts: 80

    Are you still receiving an error with the FreeTaxUSA.com website?

  • OryGunMyst
    OryGunMyst Member Posts: 2 Level 2

    I downloaded the Duck Duck Go browser and am now able to login in. Thanks for checking in.

  • Cutthroatangler
    Cutthroatangler Member Posts: 1 Newcomer

    I am getting an error message near the end of the filing process when I want to view or download my returns. ~403 don't have permission to access the server. I paid to file my state return. I sent a message to support to this effect but haven't yet received a reply.

  • MatthewD
    MatthewD FreeTaxUSA Team Posts: 593
    https://community.freetaxusa.com/discussion/comment/4614#Comment_4614

    Sometimes you need to close your browser, login and try again. It can be a browser issue with the cache.

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