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FreeTaxUSA forgot to list IRA distributions on my MA state tax

vjamsin

I was wondering why I was getting such a big tax refund for my state taxes and after mulling it over - this is after I filed - I looked back and realized that the software never brought over my IRA distributions.

There is a form to enter these but the software never filled it in. This means my filing is incorrect. And I can't even use the software to amend it, since it is the one that made the mistake.

Any advice for what to do next? Do I wait until I get the refund before correcting it, and how would I do so? What about any penalty/interest I may be charged for their mistake? How do I even report the software bug to FreeTaxUSA?

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Comments

vjamsin

https://community.freetaxusa.com/discussion/775/freetaxusa-forgot-to-list-ira-distributions-on-my-ma-state-tax

I started filling out the amended FreeTaxUSA form and discovered that there was a box I might have missed where to enter my IRA distributions. The software did not require me to enter anything in the box (unlike some other areas where they require it, even when it is $0) even though it told me my federal return had a value for this.

So I think I know what to do now - just file via the amended form. But I do wish FreeTaxUSA would change the software to require one to enter a value in that field.

KeriC

I'm sorry for the confusion and frustration this must have caused. I am going to pass on your feedback to our product development team so they can hopefully address it and improve the software for future years. We appreciate your feedback AND your follow-up once you determined where the issue was. Thank you!

vjamsin

https://community.freetaxusa.com/discussion/comment/1543#Comment_1543

Thank you! I am so impressed that my post was seen by someone who can actually make a difference. I really appreciate it, and appreciate FreeTaxUSA even more! (Now if only you could get me a refund for the $15 I paid to file an amendment. 😉)

TaxQuestions123

I am having the same issue as described where my IRA distribution is not showing up in my State refund summary even though it is captured federally. I have tried multiple edits to the IRA distribution and cannot figure out how to get the software to recognize the value. What was the problem?

vjamsin

For me, line 9 says 'Other Income from Schedule X, line 7" and it does fill it in with my IRA distributions. I'm not sure what I did that made that happen.

vjamsin

That was this year, 2024. It didn't happen in 2023 which was why I had to amend my tax form.