Closed Bank Account

JoeW8388
JoeW8388 Member Posts: 1 Newcomer
in After you file

What if my bank account was closed before my 2023 refund was posted???? IRS find my refund says it was sent to my bank but the SOFI banking people say they have no information seems the account was closed.

Comments

  • RyanZ
    RyanZ FreeTaxUSA Agent Posts: 78
    edited March 2024

    If the direct deposit of the refund fails, the refund should be mailed to the address on the tax return.

    https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-18

    If you used our Refund Transfer service to pay the FreeTaxUSA fees, you may contact TPG using the contact information provided to you. Please contact Support directly if you have difficulty locating the TPG contact information.

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