Wrong bank account

Khartwick
Khartwick Member Posts: 2 Newcomer
in Credits/Deductions

Error on deposit refund box

Wrong account number on my feder

Answers

  • JMSSGV
    JMSSGV Member, Star Posts: 303 image

    Please read the section under "What should I do if I entered an incorrect routing number or account number for direct deposit of my refund on this page: https://www.irs.gov/faqs/irs-procedures/refund-inquiries

  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 901 image

    Hi Khartwick,

    Did you happen to use a Refund Transfer to pay for your order? When you select to pay our fee with your federal or state refund, you set up a temporary bank account with Civista Bank, a division of the Santa Barbara's TPG group. This bank account information is printed on your federal and state return and e-filed to the IRS and your state along with your direct deposit information. The IRS and your state will deposit your refund into the temporary bank account, our fees will be extracted, and the remainder will be deposited into the direct deposit account you provided.

    You can check the status of your refund once it has been sent to TPG here: https://taxpayer.sbtpg.com/login

    To view the personal bank account information, you entered to receive your direct deposit, please go to Final Steps > Check Status/Print Return. Then click the "How will I get my federal refund?" line and then click the box to "Show Bank Account Information."

  • sheritae01
    sheritae01 Member Posts: 1 Newcomer

    What if I made a mistake and put the wrong account number

  • Taylor
    Taylor FreeTaxUSA Agent Posts: 71 image
    Hello sheritae01,

    In the case of outdated or incorrect banking information entered on the tax return, the IRS will mail the refund to the address listed on the tax return.
  • SappMA_1951
    SappMA_1951 Member Posts: 1 Newcomer

    I need assistance. I have entered the correct bank account information on my tax return and still have not received my refund.

  • JMSSGV
    JMSSGV Member, Star Posts: 303 image

    Have you checked Where's My Refund or checked your transcript? https://www.irs.gov/refunds

  • kiarab
    kiarab FreeTaxUSA Agent Posts: 262 image
    Hello SappMA_1951,

    As JMSSGV said, I would recommend that you check Where's My Refund. Once your return has been submitted, we do not hear back from the IRS about the status of your refund. If Where's My Refund says that they have received your return and it is still processing, then generally you will need to wait until they are done reviewing your return.

Categories