I upgraded to Deluxe Support and now there's no way to chat

taxquestions
taxquestions Member Posts: 2 Newcomer
edited April 14 in General

I need help with my taxes so I upgraded to Deluxe support. Now the only options when I click the dropdown menu "Deluxe Support" are Support Center and Pro Support. There's no chat option. Pro Support offers another upgrade at a significant cost. How am I supposed to chat with someone through Deluxe Support.

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  • taxquestions
    taxquestions Member Posts: 2 Newcomer

    Ha never mind I figured it out. I'm ridiculous. I'm not sure how to delete this but please ignore it.

  • semantics777
    semantics777 Member Posts: 1 Newcomer

    Can anyone tell me how to remove the deluxe support? I accidentally clicked on it.

  • pandaexpressfan_1
    pandaexpressfan_1 Member Posts: 32 Level 4

    I think you can just remove it at the end on the checkout screen. If not, support can just help you remove it.

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