How do i get my refund from Greendot
I have been waiting on my state refund for weeks now. I saw that it was issued on the 10th and if i didn’t receive it on the 10th day, to call to check the status of my refund. it has been 16 days and when I called, they told me that i did receive my refund but its not in the account i put in for it to be deposited into. I was told my money is a greendot account one that i never set up. And because i never set that account up, i don’t know how to get my refund from that account.
Answers
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This whole situation is so frustrating and the fact that freetaxusa doesn’t even have a phone number for me to call and actually talk to someone to resolve this issue makes it even more frustrating. I hate having to go in circles just to talk to someone.
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Our refund was deposited in a greenbot bank - and we don't have a greenbot account. We asked for the refund to go into the same account as 2023. How can FreeTaxUSA make this kind of a mistake? How do we get a refund now - it was deposited into this "fake" account.
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It looks like if you wanted it to go onto a debit card you can use - greendot is who would have provided that.
And if you paid with your refund there is a bank that provides that service too, since freetaxusa is not a bank
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