Refund

tgill908
tgill908 Member Posts: 9 Newcomer

My refund said it should have went in my account on 4/16/25. I have double checked my routing number, bank account number and double checked with bank. It is all correct. But the bank hasn't seen my deposit.

Answers

  • rachels
    rachels FreeTaxUSA Agent Posts: 109

    Hi tgill908,

    I am sorry that your refund hasn't been deposited into your account yet. It can take a few days for refunds to post to your bank account. You may need to wait a couple more days. I also suggest checking the Where's My Refund site to see if there are any updates to the status of your refund—it's possible a delay is now indicated there.

    If this question is about your state refund, rather than your federal refund, you'll want to check the Where's My Refund site for your specific state.

  • tgill908
    tgill908 Member Posts: 9 Newcomer

    I check it every day and it says the same thing. Have deposited in my account on April 16. But the bank doesn't show anything. I have tried to get a hold of someone at IRS and that is impossible to speak to anyone. It has been 8 days and nothing.

  • tgill908
    tgill908 Member Posts: 9 Newcomer

    It is federal refund not state. Florida doesn't have state taxes

  • MatthewD
    MatthewD FreeTaxUSA Team Posts: 588

    Hi tgill908,

    The first step it to make sure your bank account information is correct. Sign into your account and go to the Return Status page on the Final Steps menu. Under "Federal Tax Return" check the box, "Show Bank Account Information" and double check that everything is correct.

    The next step is to check Bureau of the Fiscal Services to find out if there wasn't a possible issue with your refund.

    If your refund was reduced by the Treasury Offset Program, you may phone the Treasury Offset Program Call Center at 1-800-304-3107. For additional information regarding the FMS Debt Management Services, you may visit the official FMS website athttps://www.fiscal.treasury.gov/ or by phoning their office at 1-888-826-3127.

  • tgill908
    tgill908 Member Posts: 9 Newcomer

    I have checked everything so many time everything is right and every time I call and check it says that my refund was deposited on 4/16. I have double checked with my bank and bank account and routing numbers are correct.

  • MatthewD
    MatthewD FreeTaxUSA Team Posts: 588

    Hi tgill908,

    The next step is to call the Treasury Fiscal Services.

  • tgill908
    tgill908 Member Posts: 9 Newcomer

    Good morning. Where do I call the Treasury Fiscal Services at or how do I get the phone number? Thank you, Tanya Gill

  • tgill908
    tgill908 Member Posts: 9 Newcomer

    Ok my husband and myself both call the Treasury Fiscal Services and there is nothing holding our money. Now what do I do please and thank you.

  • KeriC
    KeriC FreeTaxUSA Agent Posts: 221

    According to the IRS website FAQ:

    "What if I entered the correct account and routing numbers, but the IRS made an error in depositing my refund?"

    Answer:
    "Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040 (see telephone assistance for hours of operation). Unfortunately, this may result in you receiving a paper check."

  • tgill908
    tgill908 Member Posts: 9 Newcomer

    I have double, triple and quadruple checked the routing numbers, account numbers with bank and also printed what was on the tax forms out and checked those also. Everything is correct? Now what do I do. You can not speak to anyone at the IRS it is all automated and just keeps circling back to where you started. It says every time it was deposited in my account on April 16. But the bank shows nothing. Now what do I do?