Why is my taxes in account with green dot

Sh1972
Sh1972 Member Posts: 4 Newcomer

Why is my taxes going to green dot where is my taxes????

Answers

  • KristineS
    KristineS FreeTaxUSA Agent Posts: 289 image

    Hi Sh1972,

    Since we don't have access to your account in the Community Forum, if you would like specific information sign into your account and contact Customer Support. They will be happy to help you further.

  • Sh1972
    Sh1972 Member Posts: 4 Newcomer

    I'm not paying to be able to talk to someone

  • RyanV
    RyanV FreeTaxUSA Admin Posts: 66 image

    @Sh1972 there's no need to pay. You can contact support my logging into your account and selecting "support center" then select "message support"

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