No connection to freetaxusa

Nitabump1986
Nitabump1986 Member Posts: 2 Newcomer
edited June 18 in Situation & Life Changes

1st. I have over 600 people processed on your site and the lights went out and now. I can't access the website it just spins on chrome, edge and Firefox. can you please help me i need to finish b4 16th for lawyers...please advise…

Comments

  • JLFTUFreeForum
    JLFTUFreeForum Member, Star Posts: 89 image

    This is an open forum.

    You should remove your phone number or you can/will spam phone calls.

    Log in to your account and contact Support.

  • MatthewD
    MatthewD FreeTaxUSA Admin, FreeTaxUSA Agent Posts: 1,010 image

    Sounds like a computer issue. Restart your computer and clear your browser history.

  • Nitabump1986
    Nitabump1986 Member Posts: 2 Newcomer

    Thank you and yes I tried that 2 days ago. I even cleaned my cache,browsing and deleted documents. Then I waited 48 hours and reasonably it was fixed and unfroze itself. Im finally had a easy day yesterday at 3p…❤️ my patience and my help community...thanks guys for all the information for my problem