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Print or view state forms before filing

IdahoUser

There is a difference between what FreeTaxUSA is showing for my state tax owed (Idaho) and what my spreadsheet says. FreeTaxUSA says I owe more for the state by $200+. I cannot find a way to see or print the forms like I can the Federal forms before I actually file.

If I choose to file by printing both forms and only print my state form, can I go back and choose to e-file the Federal form? It may have a mistake as well that is feeding the state form incorrect information. I am unable to find it though.

I suspect the problem is how to report dividends that are state tax free on the federal form (or deduct it on the state form). I will ask that in a separate question unless I see the answer here.

New to FreeTaxUSA and the community.

Thanks in advance!

IdahoUser

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Software Question

State Tax Return

Accepted answers

MatthewD

Hello IdahoUser,

Thank you for your question. Since the state return is a paid product, you can only view it after you paid the state preparation fee. You can view it prior to e-filing it. See the Review Return screen on the Final Steps menu, after paying for your order.

Yes, if you choose to file by mail and want to change to e-file and have not mailed your forms, you can go back and e-file.

I suggest opening a new discussion for the tax-exempt dividends.

IdahoUser

Thank you for your quick reply. I will open a new discussion for the tax-exempt dividends.

Henry

https://community.freetaxusa.com/discussion/comment/1680#Comment_1680

Hi Kelvin, you should see the option to download your state tax forms when you reach the end of the Final Steps menu. If you are not seeing that option, then it sounds like your state return may not have been finalized yet.

This should be a pretty easy fix. Please sign in to your FreeTaxUSA account and contact customer support so that they can view your progress and help you. They will be able to see where you are at in the filing process and can direct you accordingly.

All comments

MatthewD

Hello IdahoUser,

Yes, if you choose to file by mail and want to change to e-file and have not mailed your forms, you can go back and e-file.

I suggest opening a new discussion for the tax-exempt dividends.

IdahoUser

Thank you for your quick reply. I will open a new discussion for the tax-exempt dividends.

kelvin

I PAID FOR MY MISSOURI TAX FORM YET I CANNOT PRINT IT OUT HELP

Henry

https://community.freetaxusa.com/discussion/comment/1680#Comment_1680

MatthewD

https://community.freetaxusa.com/discussion/comment/1680#Comment_1680

Make sure you payment went through on the Final Steps menu. See the Order Products page and the Order History. If you did pay for the MO return, continue to the Review Returns page to review it.

kelvin

How do I get in touch with customer support. I don't see it in your software.help please thanks kelvinlr@gmail.com

Henry

https://community.freetaxusa.com/discussion/comment/1693#Comment_1693

When you are signed in to your account, you should see SUPPORT in the upper right-hand corner of the screen. Just click there and choose to start a new support issue.

John123

I'm eligible for the IRS free file can I print it out before final steps?

MatthewD

Hi John123,

Yes, you can print and review your return before you actually file it. Here's how:

1. Go through the Final Steps menu.
2. On the Review Tax Return screen, you'll be able to view and print your federal return (and your state return if applicable) before anything is submitted.

Your return won't be filed until you reach the Submit Return for Processing screen and click the "Send Tax Return" button. So you're safe to review everything first.

If you're eligible for IRS Free File, your federal return is free and your state return is also free — no payment required before reviewing.