Print or view state forms before filing
There is a difference between what FreeTaxUSA is showing for my state tax owed (Idaho) and what my spreadsheet says. FreeTaxUSA says I owe more for the state by $200+. I cannot find a way to see or print the forms like I can the Federal forms before I actually file.
If I choose to file by printing both forms and only print my state form, can I go back and choose to e-file the Federal form? It may have a mistake as well that is feeding the state form incorrect information. I am unable to find it though.
I suspect the problem is how to report dividends that are state tax free on the federal form (or deduct it on the state form). I will ask that in a separate question unless I see the answer here.
New to FreeTaxUSA and the community.
Thanks in advance!
IdahoUser
Best Answers
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Hello IdahoUser,
Thank you for your question. Since the state return is a paid product, you can only view it after you paid the state preparation fee. You can view it prior to e-filing it. See the Review Return screen on the Final Steps menu, after paying for your order.
Yes, if you choose to file by mail and want to change to e-file and have not mailed your forms, you can go back and e-file.
I suggest opening a new discussion for the tax-exempt dividends.
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Thank you for your quick reply. I will open a new discussion for the tax-exempt dividends.
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Hi Kelvin, you should see the option to download your state tax forms when you reach the end of the Final Steps menu. If you are not seeing that option, then it sounds like your state return may not have been finalized yet.
This should be a pretty easy fix. Please sign in to your FreeTaxUSA account and contact customer support so that they can view your progress and help you. They will be able to see where you are at in the filing process and can direct you accordingly.
Answers
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I PAID FOR MY MISSOURI TAX FORM YET I CANNOT PRINT IT OUT HELP
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Make sure you payment went through on the Final Steps menu. See the Order Products page and the Order History. If you did pay for the MO return, continue to the Review Returns page to review it.
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How do I get in touch with customer support. I don't see it in your software.help please thanks kelvinlr@gmail.com
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When you are signed in to your account, you should see SUPPORT in the upper right-hand corner of the screen. Just click there and choose to start a new support issue.
