The IRS sent my payment a month ago and i havent received a deposit yet. There is no one to contact. Free Tax USA does not seem like a smart option to do taxes. I feel like i have been scammed.
I'd understand if it was a small amount but I was told I'd get $659 from the state but only received $176. I looked up the reasons that can happen and none of them apply to me. The federal return was exactly what I was told to expect.
Can I change bank info
Still have no clue why this happened. I have since received my 2025 refund but not 2024? They have asked for no more info or anything??
Hi, for the past couple of years my income has been greatly reduced (I am semi-retired). In fact, I don't owe ANYTHING for state taxes (nothing is withheld by Employer). WHY DOES FTUSA NOT LET ME PAST THE 'REVIEW' step of process without PAYING THE $ 17.99 for State Filing? That seems dishonest, misleading, and just plain…
Hi all, My wife contributed $6500 to her Roth IRA in June of last year (2025), and after filing taxes with FreeTaxUSA a month ago, I realized that contribution was made in excess due to unexpected raises in both of our jobs. Even though I already filed for 2025, I contacted our financial broker and submitted a…
This discussion was created from comments split from: How do I chat Pro Support?.
How do I download interest, dividend and investment information directly from my broker?
I have been waiting on my state refund for weeks now. I saw that it was issued on the 10th and if i didn’t receive it on the 10th day, to call to check the status of my refund. it has been 16 days and when I called, they told me that i did receive my refund but its not in the account i put in for it to be deposited into. I…
I filed my 2025 and 24hr later it showed received on the where's my refund website. About 4 or 5 days later i checked the website again to see if anything changed and to my surprise the boxes we're now greyed out and it said unavailable. Below a little ways it said to call and bring up code 9001 to the service rep. I did…
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